Shipping policy

Special Holiday Season Shipping Schedule

The Holiday Season is officially upon us. Increased demand during this period may impact delivery times. Note that we are using alternate reliable carriers during the Canada Post strike.

Please refer to the following tables showcasing the latest ordering dates for the best chances to get your Julbo delivery prior to December 24, 2025.*

CANADA

PROVINCE OF DESTINATION

ORDER BY DATE

Quebec, Ontario

December 20, 2025

New Brunswick, Nova Scotia, Prince Edward Island:

December 17, 2025

British Columbia, Alberta, Saskatchewan, Manitoba

December 15, 2025

Yukon, Northwest Territories, Nunavut

December 5, 2025

Rural areas

Please allow an additional 5 to 8 business days.

**Disclaimer: These are not guarantees. Elements out of our control can affect delivery times.

Our warehouse will be closed on the following dates: 

HOLIDAY

WAREHOUSE CLOSED – no shipping

Christmas

December 24, 25 and 26, 2025

New Year’s Day

December 31, 2025 and January 1, 2026

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For any shipping-related inquiries or questions about our shipping policies, please don't hesitate to contact us via the Chat button on this site when it is activated (between 10 a.m. and 4 p.m. on business days) or send us an email at info@julbo-canada.ca 

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Shipping Rates Within Canada

Province

 Order total before taxes Rate
All Canadian provinces except Yukon, NWT, Nunavut and rural areas* $99 and over FREE
All Canadian provinces except Yukon, NWT, Nunavut and rural areas* under $99 $10.99
Yukon, NWT, Nunavut and rural areas* Flat Rate  $30

*Please note that the flat rate applies at all times for shipments to the Northwest Territories, Yukon, and Nunavut, even during free shipping promotions.

Shipping and Tracking

  • Orders are shipping through a trusted reputable provider.
  • Your item usually ships within 48 business hours.
  • Delivery in 3 to 9 business days everywhere in Canada.
  • If you are ordering PARTS please allow 4-6 weeks for delivery, they are special orders and ship from France.
  • Only have a PO box? Contact us at info@julbo-canada.ca
  • You should receive a tracking number by email once your order ships. If for some reason you do not, feel free to contact customer service at info@julbo-canada.ca
For any shipping-related inquiries or questions about our shipping policies, please don't hesitate to contact us via the Chat button on this site when it is activated (between 10 a.m. and 4 p.m. on business days) or send us an email at info@julbo-canada.ca)

About Shipped Shield

Why do I need Shipped Shield Package Assurance?

Shipped Shield offers you a “peace of mind” shopping experience for all of your orders for a small fraction of the order subtotal. Your orders will be fully assured should there be any unexpected shipment issues of damage, loss, or theft.

Can I cancel Shipped Shield?

If your item hasn’t shipped yet, please reach out to us to cancel Shipped Shield from your order. If your item has already shipped, Shipped Shield is protecting your package in transit. If your package is lost, damaged or stolen, Shipped Shield provides a no-hassle solution for quickly resolving your shipment issue.