Please contact us for warranty claims.
We want you to be fully satisfied with your Julbo product.
Under the terms of the guarantee - proof of purchase required - we will repair, exchange or replace free of charge one or more spare parts, or even an entire product if we deem necessary.
All our products are guaranteed for 2 years from their date of purchase as shown on the receipt or invoice.
This guarantee covers manufacturing faults and material defects. Lenses are not guaranteed against scratching caused by incorrect use or lack of vigilance. Products that have been damaged through lack of care or abusive use will not under any circumstances be covered by the Julbo guarantee program. In addition, any modification of the original Julbo frames (fitting lenses of another brand, etc) will void the guarantee.
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