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Under our fee-based after-sales service, we can process all lost, broken or damaged lenses not covered by the warranty, for a period of 5 years from the date on which the product is no longer included in our collection, subject to stock availability. If certain lenses are not available, we will try to offer you an alternative solution.
Please indicate the model # of your sunglasses in the special instructions for your order (located on the Shopping Cart page). The model # can be found on the inside of the temples or bridge. We may need to contact you for further information.
Please note that all lenses are specially ordered from Julbo France and may take up to 4 weeks for delivery.
So far no one from Julbo has replied to my email.
If the lighting is consistently low the lens is perfect. But I still find that it goes to dark for fast riding through the forest with intermittent lighting changes. Otherwise great lens